Context
We built the booking flow as a straight line: pick date and location, pick the car, confirm online, drive. Every extra step in a booking flow costs reservations.

We built the booking flow as a straight line: pick date and location, pick the car, confirm online, drive. Every extra step in a booking flow costs reservations.
Booking flow UX, UI, frontend, and the English version.
Availability, locations, and rental conditions had to be clear before confirmation, not after.
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